#hiring #visaprovided *Danish Technical Support|Relocation|Ireland*, Kildare, *Ireland*, Permanent #helpinghands #opentowork #jobopportunity #jobseeking #lookingforjob #jobchange Candidate has to be present in the EU, to apply *Apply* : https://ift.tt/3qTlTlB #kildare #ireland #helpinghands #opentowork #jobs #jobseekers #recruiting #recruitment #jobsnearme *Visa can be sponsored,for the successful candidate*

Would you like to improve your English skills, meet people from all over the world, and during that process work in one of the biggest technology companies in the world?

We are currently looking for fluent Danish speakers with good level of English planning to move to Ireland. Covalen manages the outsourced Global Service Desk for our client: DXC Technology and their customers based in Liffey Park Technology Campus, Leixlip, Co. Kildare, Ireland.

If you are currently in the E.U; we can arrange relocation assistance to pay for your flight tickets and initial temporary accommodation (up to two weeks’) in Ireland. Our team has experience of relocating the best candidates from all over Europe to Ireland and will help you with anything you need to know to live, work and have fun while in Ireland. 

This job is ideal for candidates that are interested in technology and like to talk to people. This role is for  Technical Support Analysts  and job activities include responding to clients, resolving IT problems remotely or by dispatching for onsite support.

This is a great opportunity for those who are looking to develop their IT and customer service skills and communication skills for all career paths and jobs. 

THE MAIN DUTIES WILL INCLUDE:

Troubleshooting business clients by telephone, call handling systems, email, webchat and SST (self-service tickets) over IT related problems using both Danish and English languages

Documenting information in the ticketing systems and providing the customer with information and updates

Following quality guidelines to ensure customer service is delivered at a standard that matches the quality of the Company brand

Exploring new and creative solutions for IT problems

Undertake onsite training and development classes to feed your ambition in IT

Positively contribute to the Company’s objectives and targets

Excellent internal progression opportunities

THE IDEAL CANDIDATE WILL HAVE/BE:

Fluent in Danish and English languages (Oral and Written)

Recent work experience and professional understanding of customer service

Passion for IT

Eligibility to work in Ireland (EU passport or Irish Stamp 4 visa)

Ability to work well in a team and to multi-task in a busy environment

Professional and friendly approach

Excellent oral and written communication skills

Excellent attention to detail and organisational skills

Pay and Benefits

Contract :Permanent Fulltime 
Salary :26,500 Euro

Bonus : Performance Bonus (terms and conditions apply)
Start-up Package :2,000 Euro inclusive of flights and initial temporary accommodation (up to 2weeks) can be organized by our team

Benefits : onsite gym, Free shuttle bus, Free onsite parking, Team Fun Budget, Sports & Social Club Membership, Travel Saver Ticket, Bike to Work Scheme, PRSA Savings Scheme, Induction and Training Programme, Training Library,April Ireland Health Scheme, Employee Assistance Program, Staff Competitions,Employee Reward and Recognition Programmes.

Your Career

Upon successful completion of probation; you will be eligible to apply to other internal promotional positions ie: Incident Life Coordinator, Coach, RSSG, Team Leader.

Multinational environment dealing with global customers – Build your CV strength.

Build valuable transferable skills in Customer Service, IT Troubleshooting, Problem Solving, Team Work and Quality Control, Coaching, Mentoring.

EXPERIENCE REQUIRED:

Candidates must have a minimum of 6months’ previous experience working within a technical support environment/customer service environment, delivering front-line service directly to customers preferably within an International Company

Previous Contact Centre experience is desirable, but not essential

REQUIRED LANGUAGE LEVEL:

Danish & English - Fluency

JOB LOCATION:

Our office is based in Barnhall Road, Liffey Park Technology Campus Leixlip, Co. Kildare, Ireland.

Apply Today!!

We are aware it is hard to travel at present, but if you are interessted, please contact me and we can provide you with all details and get the interview process started!

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