Trust Safety Associate

The CompanyOutschool's mission is to inspire kids to love learning. We believe the best way to do that is by linking learning to kids’ interests, connecting them with others who share those interests, and giving them the autonomy to pick their own path. We provide small group classes that meet over live video chat where learners are connected with teachers and classmates who share their interests. These classes are offered through our marketplace and conducted on our remote learning platform.Our business is growing explosively and as of August, 800,000 learners have taken more than over 4M class hours. We've more than quadrupled our team since the beginning of 2020 from 25 to 100 to keep up with growth. We’ve raised $57M since founding with most of that still in the bank. Our sales have grown 2000% in the past year to reach a run-rate of more than $100M.We're an experienced team with past accomplishments at Airbnb, Square, Apple, Uber, Udemy, Amazon, Wikipedia, Google, and many startups. We came together because we wanted to make a difference in education and saw the opportunity to empower learners, teachers, and parents.Now, in the face of mass school closures, our product and expertise have become central to many more families, teachers and organizations than ever before. We're committed to access and impact so we founded outschool.org to offer financial assistance to families in need.The RoleAs Outschool’s Trust and Safety Associate, you will be on the front lines making sure that our community marketplace is safe and trusted. You will investigate trust and safety incidents that arise on our platform, as well as handle complex social-emotional issues that emerge during classes. You will help identify, monitor, and prevent bad actors from using Outschool. You will also help shape processes related to privacy, marketplace risk, and other safety-related issues as we scale. Your detail-oriented habits mean you leave no stone unturned. You are tenacious when it comes to meeting your goals and supporting your team, and you are able to thrive in a fast-paced startup environment. You care about keeping kids safe and have demonstrated this commitment in either your prior work or interests. Outschool is an equal opportunity employer. We view diversity as a moral imperative and a competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.Outschool is committed to providing reasonable accommodations to disabled veterans and applicants with physical and mental disabilities. If you need assistance due to a disability, you may contact us at recruiting@outschool.com.Must be a citizen or legal resident of the U.S. or Canada and reside in U.S. or Canada.

source https://remoteOK.io/jobs/103352

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